How do I access my course?
To access your course after you have logged in, go to 'My Dashboard' in the top right nav bar.
When will my class begin?
If you have purchased our OnDemand courses, Intro to Lean Thinking & Practice or Intro to Problem Solving, then your class begins right away. You will have access upon check-out. Other courses will start on the date stated on the course description page.
Can I pay by credit card and not use Paypal?
Yes! After clicking the yellow Paypal button you will find a grey button that allows you to pay by credit card.
Can I cancel my registration?
For LIVE Online courses, if you must cancel your workshop registration, you will receive a full refund up to four weeks before the workshop. Once you have attended a workshop session, you cannot cancel your registration. A cancellation occurring within four weeks of the workshop dates will be subject to a $350 cancellation fee.
For Ondemand courses you can cancel your registration if you have not accessed the course.
To cancel a workshop, please contact the Lean Enterprise Institute at firstname.lastname@example.org.