Observation Skills
Learn how to observe work for improvement. For managers who wish to support and set up their employees for success, this class helps make sure that your work observations are productive and helpful.
Course Overview
How to get the most out of this course
Copyright Acknowledgment
FREE PREVIEW1.1 Current Practice - How do you observe?
1.2 Trust to Build (Interactive Story)
1.3 Future Practice - Showing Respect
1.4 Skill 1 Wrap-Up
2.1 Seeing Value
2.2 Knowledge Check
2.3 Feeling Value
2.4 Reflection - share your thoughts & questions
2.5 Section Wrap-Up
3.0 Unit Intro
3.1 Identifying Work Elements
3.2 Define Start/Stop Points
3.3 Timing Work Elements
3.4 Lowest Repeatable Time
3.5 Categorize Work Elements
3.6 Knowledge Check
3.7 How about you?
3.8 Section Wrap-Up
4.0 Intro to Visualizing Work
4.1 Practice Making an OBC
4.2 Intro to Takt
4.3 Practice Calculating Takt
4.4 Drawing Conclusions
4.5 Practice Drawing Conclusions
4.6 Community Share
4.7 Section Wrap-Up
5.0 Intro to Deeper Observation
5.1 What is hindering value?
5.2 Engaging Others
5.3 Practice Making Business Decisions
5.4 Putting it all together
5.5 Section Wrap-Up