Intro to Problem Solving
Problem solving is critical to every position in every industry. In this course, you will learn to grasp the situation at the gemba (where the work is done) and use all your senses to understand what is truly happening.
Throughout the entirety of the course, we use a case example to illustrate the problem-solving approach as you are learning. In addition, you will deepen your understanding by applying this new way of thinking to a problem of your choice.
This course breaks down lean problem-solving concepts and techniques into simple, easily understood pieces.
This course works for people new to the concepts of lean and continuous improvement, for individuals looking to improve their lean understanding and skills, and for organizations wanting to level set the lean knowledge of their workforce to speed progress.
Build a foundational understanding of problem types and problem solvingIdentify the four types of problems
Resolve business challenges by using scientific method, PDCA-based problem solving
Apply A3 thinking to solve problems
Clearly define problems, beginning with grasping the situation at gemba
Learn to break down vague problems to specific problems that can be solved to root cause
*Actual times may vary.
Unit 1: Problem Solving | 45 minutes |
Unit 2: What is an A3? | 2 hours |
Unit 3: Creating Your A3 | 6.5 hours |
Work-based Activities | 10+ hours |
Total | ~19.5 Hours |
John Shook
Shook co-authored Learning to See, the book that introduced the world to value-stream mapping. He also co-authored Kaizen Express, a bi-lingual manual of the essential concepts and tools of the Toyota Production System. With Managing to Learn, Shook revealed the deeper workings of the A3 management process that is at the heart of Toyota’s management and leadership.
Engage your whole team with our group discounts.
0-9 students | $500.00 each |
10 - 49 students |
$400.00 each |
50 - 99 students |
$350.00 each |
100 - 499 students |
$300.00 each |
500 - 999 students |
$275.00 each |
1000+ students |
$200.00 each |
To register a group, please email us at registrar@lean.org.